Accessibility

Britannia's bow as seen from the quayside.

A warm welcome awaits

We aim to make The Royal Yacht Britannia as accessible as possible. We are always keen to know how we can improve in any way, so if you have any suggestions please let us know.

Download our access statement below for full information on accessibility at Britannia, from arriving at Ocean Terminal to facilities on board.

Access Statement - PDF version

Access Statement - Word Document Version

Assistance dogs

We welcome guide dogs, hearing dogs and other recognised assistance dogs.

Wheelchair users

The tour is fully accessible for wheelchair users with lifts and ramps throughout*. Britannia is classed as Category 1, the highest level for wheelchair access without assistance, by VisitScotland. In order to enjoy the whole tour, wheelchairs should be no wider than 670mm.

There is free parking in Ocean Terminal. The nearest dedicated parking for wheelchair users to our Visitor Centre is in the blue car park on level E. When entering Ocean Terminal's car park lift, select level E for our Visitor Centre.

*Please note: the Britannia tour is not suitable for Shopmobility electric wheelchair users, and the Royal Deck Tea Room is not accessible by electric wheelchair because the original onboard lift is not big enough.

People with reduced mobility

Each of Britannia's decks are accessed via a shore side lift tower and stairwell. There are also several places to rest during the tour. Any seats without ropes are there for you to sit on and enjoy your audio tour. You can borrow a wheelchair free of charge from our Visitor Centre, just ask a member of staff. 

Access for buggies

Buggies are welcomed on board Britannia. All but the widest double buggies will have full access to the Britannia tour (max width 670mm). We have baby change facilities in the Visitor Centre and on board.

People who are blind or who have some sight loss

We have an audio handset tour in English for those who are visually impaired. It has additional explanations on the layout of the Royal Yacht. This audio tour can be requested at the Handset Desk before you step on board Britannia.

We also have the tour script available in English Braille. Guide dogs are welcomed on board.   

People who are deaf or who have some hearing loss

We have tablets available with the Britannia tour in British Sign Language. We also have a printed version of our English language tour - please request this at the Handset Desk before you step on board Britannia. Our audio handsets have adjustable volume control, so you may wish to also take the handset tour. We also welcome hearing dogs. 

People with learning difficulties

We have an audio handset tour in English for visitors with learning difficulties. Visitors whose first language is not English may also find this tour useful.

Testimonial

Thank You to all the staff on The Royal Yacht Britannia all our Guide Dog Puppy Walkers and dogs had a great time, it was a wonderful training experience for the dogs and a little bit different to our usual training sessions and nice for puppy walkers to meet up too!  The staff were so helpful and friendly and just could not do enough for us, will definitely be recommending The Royal Yacht.

Thanks again for a wonderful day.

Carol McDonald (volunteer Puppy Walker)

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