Terms, Conditions & Delivery

Tax/VAT

All unit costs are UK costs and are therefore inclusive of Value Added Tax (VAT), currently 20%. UK businesses or individuals reclaiming VAT must do so in the normal manner. VAT No. 717 0276 48

Local Taxes

Some items sent abroad may be subject to local taxes. These taxes are at the discretion of Customs & Excise for that particular country and are beyond the control of The Royal Yacht Britannia Enterprise.

In any event, such taxes must be paid to the Customs & Excise authority of the relevant country or countries and not to The Royal Yacht Britannia Enterprises.

Delivery arrangements

All parcels are sent by Royal Mail and Parcelforce and may require a signature on delivery. If for any reason an item cannot be delivered, a card will be left at the delivery address and the package will be returned to the local depot for collection or redelivery. Any items not collected within three weeks will be returned to us, and you may be liable for delivery charges.

Cancellations

You may cancel the order for goods at any time within seven working days, beginning on the day after you received the goods. Cancellation of orders will only be accepted if an e-mail is received by The Royal Yacht Britannia Enterprises shop@tryb.co.uk) within that seven day period. 

The email or written notice must contain your order number, name and address. The Royal Yacht Britannia will confirm any cancellation by email and will repay you within 30 days from receipt of your cancellation without any further charge to you except the direct cost of returning the goods. Where the contract is cancelled, you must return the goods to us immediately and in the same condition in which you received them.

Availability, prices and information

Royal Yacht Britannia Enterprises does not promise that goods are necessarily available, and all goods are offered for sale subject to availability.  All prices displayed on the website are quoted in UK Pounds Sterling and must be paid in full, including delivery charges.

Fulfilling Orders

Please note that all orders are subject to availability. If we cannot fulfill your order, we will contact you immediately and a full refund will be met.

Guarantee

Buy with confidence. We source only the best products but if you are ever unhappy with your purchases, we will give you a refund - no quibble!

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