Frequently Asked Questions

 

Do I need to pre-book tickets? 

We strongly recommend pre-booking tickets online to guarantee admission.

How are the tickets sent?

Tickets will be e-mailed to the e-mail address providing during ticket purchase. This e-mail can be shown on your phone/tablet or printed out. 

How can I pay for tickets?

You can pre-book tickets online or your can pay via card or contactless at the ticket desk on arrival. Please note that we do not currently accept cash. 

Can I pre-book with my vouchers?

It is not possible or necessary to pre-book with Britannia Gift Vouchers/Virgin Experience Days/Leisure vouchers. Please follow the instructions on your voucher and then bring your vouchers with you on the day and our team at the ticket desk will process your admission.

Do you offer military discount? 

Yes, we offer a rate of £9.25. These discounted tickets are only available at the ticket desk. Please be reassured, even though it is not possible to book these discounted tickets in advance, you will still be able to buy your tickets and visit on the day.

Do you offer NHS discount?

No.

How do I get to Britannia?

Click here for directions. 

When does the Yacht close and how long do I have after last admission? 

Our tickets are sold by arrival times and once you are on board you can stay as long as you wish within our opening hours. We close 2 hours after the last admission. 

Admission Times 

First Admission 

Last Admission 

Closing Time

January - March*

10:00

15:00

17:00

April - August*

9:30

16:00

18:00

September

10:00

16:00 

18:00

October

10:00

15:30

17:30

November - December*

10:00 

15:00

17:00

*Due to the upcoming construction work at Ocean Terminal Shopping Centre, Britannia will be closed 25 - 28 June. As part of this redevelopment, Britannia will also be gaining a new Visitor Centre and Gift Shop which will involve us operating out of temporary accommodation whilst these new facilities are being created. Our entrance and Gift Shop are currently on the Ground Floor of Ocean Terminal. 

The Royal Yacht Britannia is closed on 1 January and 25 December. Last admission on 24 December is 2:30pm. 

Can I change my date/time slot if I can no longer make it? 

Yes, please contact us on 0131 555 5566 or email enquiries@tryb.co.uk, Mon-Fri 09:00-17:00.

Can I get a refund?

Bookings can be moved free of charge. Refunds are available up to 48 hours before your visit. To request a refund please e-mail enquiries@tryb.co.uk with your order reference.

I pre-booked my ticket but I'm running late, can I still visit?  

You can still visit, as long as you arrive within our opening hours. Our team at the ticket desk will let you on board as soon as possible on your arrival.

Can I leave luggage somewhere whilst I visit?

Due to operating out of temporary accommodation for our entrance, we are currently unable to store luggage.

How do I listen to your audio guide as I tour Britannia? 

Tours are self-guided and include an audio tour available on your mobile or an audio handset which is included in the price of admission. If possible, please bring your own headphones for use with your mobile phone. However if you are unable to do so, we do have headphones available on request from our handsets desk.   

Is Britannia accessible? 

Britannia is highly accessible via two central lifts. For further information please see our accessibility page where you can find our access statement. 

Please note, should you visit with someone acting in a carer capacity, they will receive free admission to Britannia. This ticket is only available on the day from the ticket desk on the ground floor of Ocean Terminal Shopping Centre. It is not necessary or possible to book this in advance, however please be reassured that they will be able to visit with you on the day. 

Is there a dress code to visit?

There is no formal dress code to visit however due the nature of the decks on board the ship, please wear sensible shoes, no high heels. Please wear comfortable, weather-appropriate clothing for touring the five decks.

Will the Royal Deck Tearoom, NAAFI and Gift Shop be open? 

Yes, our Tearoom, Gift Shop and NAAFI will be open. 

Will there be facilities and catering? 

Yes, all of our toilets and the Royal Deck Tearoom will be open. 

Can I pre-book a table in the Royal Deck Tearoom? 

No, as tables are allocated on a first come, first served basis. Please note that you must purchase a Britannia admission ticket or be an Annual Pass holder to visit the Royal Deck Tearoom.

Can I pre-book with my Annual Pass? 

Annual Pass holders do not need to pre-book, just come along at your chosen date/time within our admission hours and show your pass at the entrance on the Ground Floor of Ocean Terminal.

Is there parking? 

Visitors to Britannia should use the Ocean Terminal car park. Parking is free. There are accessible parking spaces and dedicated parent and child parking bays available. 

Is there motorhome parking available? 

There is no allocated motorhome parking. Car parking is free in the multi-story car park. There are however, frequent bus and tram services to Ocean Terminal. 

How long is a typical tour of Britannia? 

We recommend you allow 2 hours for your visit. Please allow longer if you wish to visit our stunning Royal Deck Tearoom. 

Can I bring my dog on board? 

We welcome guide dogs, hearing dogs and other recognised assistance dogs. It is not possible to bring other dogs into Ocean Terminal or on board Britannia. 

Can I take photographs on board? 

You are welcome to take photographs on board. There are some great photo opportunities, especially on the outer decks. 

Does Britannia have hotel accommodation? 

There is no hotel accommodation on The Royal Yacht Britannia. Our sister ship, Fingal Hotel, offers 22 luxurious cabins, inspired by Fingal’s rich maritime heritage and named after Stevenson Lighthouses. Fingal Hotel is now permanently berthed just moments away from Britannia in the historic Port of Leith. Open to both overnight guests and non-residents, treat yourself to an unforgettable experience in The Lighthouse Restaurant & Bar, serving Afternoon Tea, dinner and spectacular cocktails. 

I am an international traveller, can I visit following Brexit?

See advice for international visitors from national tourism agency VisitScotland here. 

Do you have a risk assessment?

Yes, you can see our risk assessment here.

Last updated: March 2024