A Britannia Butler at an evening event. Her Majesty The Queen with guests in The State Drawing Room. Meticulous preparations © Marc Millar

Meet The Team

With over 80 years' combined experience in the events and hospitality industry, you can trust our dedicated in-house events team to look after you every step of the way. We are passionate about service, ensuring even the smallest detail is looked after for your event. 

We listen to your objectives and offer suggestions to achieve them. Rest assured you will have total peace of mind knowing your experienced Event Manager has everything under control and will be there for you during your event. 

We would be delighted to hear from you so please do get in touch to discuss your event of a lifetime. 



Andrew Thomson, Head of Hospitality & Events

Andrew gained substantial event management experience while working at The Gleneagles Hotel for 10 years before joining Britannia in 2010. He is responsible for a fantastic team both in front and back of house roles, looking after our outstanding evening events business and overseeing our stunning Royal Deck Tea Room. Andrew is also on the management committee of Unique Venues of Edinburgh. "Working aboard Britannia is an enormous privilege and responsibility. My team and I are only ever content if you leave Britannia feeling absolutely delighted with your whole customer experience."



Diane McRae, Senior Sales and Event Manager

Diane joined the Britannia team in 2007 from Ernst & Young LLP, having worked in client service management in the financial sector for over 15 years. Her attention to the finest detail, alongside a passion for excellence and ensuring every client feels truly special, is paramount to Diane.  She will be your dedicated Event Manager from the beginning - planning and helping answer your questions, through to welcoming you and your guests on the night of the event. "I still remember my first day at Britannia and how privileged I felt to be given the opportunity to be part of the events team.  I still absolutely love what I do. It is a pleasure to manage the events and meet so many wonderful people."



Emily Shields, Senior Event Sales Manager

Emily knew she wanted to work within the hospitality sector from a young age and chose to study for a degree in Hotel and Catering Management at Oxford Brookes University. Her passion for events began during her placement year and since graduation Emily has worked within the sales and event teams of many of the most prestigious hotels in the UK, including The Royal Crescent in Bath and The Dorchester in London. Emily joined the team in 2010 where she is responsible for developing Britannia's evening event business. "Britannia is a truly unique product with a special charm and grace. We have a fantastic team on board who are passionate about delivering exceptional customer service which makes Britannia a pleasure to sell."



Bruce MacBride, Food & Beverage Services Manager

With extensive experience in some of the UK's most exclusive hotels and venues, Bruce joined the Britannia team in 2006 from the Orient Express Northern Belle. Trained at The Gleneagles Hotel, Bruce also worked at the Chester Grosvenor Hotel at the Michelin-starred Arkle Restaurant and is now responsible for Britannia's food and beverage operation. As a member of the Court of Master Sommeliers, Bruce will help you select the perfect wines to accompany your chosen menu. "Attention to detail is key. Every element of the event from the choice of wines, napkin fold and hours spent setting the table is executed to perfection, as would have been expected at an event attended by The Queen."



Mark Alston, Executive Chef

As Executive Chef at Britannia, Mark Alston is rapidly gaining a reputation as one of Scotland's most talented chefs. Trained at the Mandarin Oriental in London and latterly at the Dalmahoy Hotel, Edinburgh, he joined Britannia in 2008 as Executive Sous Chef, before being promoted to Executive Chef in 2010. Passionate about using only the finest seasonal Scottish ingredients to create his exceptional menus, Mark and his team are dedicated to your event. They create everything on board in the original Royal Galleys, from the canapés to the bread, sauces and petits fours, to ensure a truly special gastronomic experience aboard Britannia.



Flora Mangione, Sales & Events Executive

Flora has over 10 years’ experience working in the events and hospitality industry. Her passion for hospitality started whilst working at various events, including weddings, whilst at university in Bristol. After university, Flora moved to Edinburgh and worked in a number of hotels, including Malmaison, managing their portfolio of events. Previously, with award winning catering company Appetite Direct in Edinburgh, she was involved in planning and running various events around the city, before joining Britannia in the summer of 2016. Flora handles event enquiries and is the dedicated event manager for private tours. She also manages charters for The Royal Racing Yacht Bloodhound which sails out of Oban every summer.

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