Frequently Asked Group Questions

How do I make a group booking?

Please contact Pete or Laura on +44 (0)131 555 8800 or email groups@tryb.co.uk. We are happy to provisionally hold dates with no obligation or cancellation fees.

What are the group prices?

Our group/trade rate is £13.20 for all adults & seniors and £8.00 for children. Please call Pete or Laura on 0131 555 8800 or e-mail groups@tryb.co.uk for further information or to make a booking.Travel Trade partners should contact us. Group prices are for 15 or more and include our multi-language audio guide. Admission prices for Britannia are VAT exempt.

Where does the tour start?

The tour begins and endson the second floor of Ocean Terminal via our Visitor Centre.

How long does the visit take?

The tours are self-guided and you are welcome to take as long as you like. We recommend that you allow between 1.5 to 2 hours for your visit, with additional time should you wish to visit The Royal Deck Tea Room (please note we do not take table reservations).

Where can I drop off/collect my group?

Please click here to see our map showing the convenient coach drop off point in front of Ocean Terminal.

How do I collect my tickets?

Tickets will be ready for collection at our Visitor Centre on the second floor of Ocean Terminal.

How can I pay for my group?

You can pay for your group in advance by credit/debit card or cheque. You can also pay on arrival at our Visitor Centre.

Can I cancel my booking?

Yes. There is no cancellation fee should you need to cancel your booking, all we ask is if you please let us know as soon as possible.

Is the audio tour available in another language?

Our audio tour is available in 30 languages as well as a Basic English, children's version, a version for visually impaired in English, script in English Braille and tablet with British Sign Language.

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