Our Access Statement

The Royal Yacht Britannia is a five-star tourist attraction and exclusive use evening events venue, berthed in Leith, Edinburgh.

The entrance to Britannia is on the Ground Floor of Ocean Terminal Shopping Centre. Ocean Terminal has a multi-storey car park which has 700 free parking places, including dedicated disabled parking spaces on Levels C and E, and parent and child parking on Levels A, C and E. There are lifts within the car park, however the Ground Floor of Ocean Terminal is not accessible by lift. 

If you require any further information about specific access or need advice on planning your visit, please contact us: +44 (0) 131 555 5566 (Monday to Friday 9am – 5pm) or email enquiries@tryb.co.uk.

If we have not covered your access requirements below or in our document, please contact us and we will be happy to discuss your needs and offer assistance where we can.

Download our access statement below for full information on accessibility at Britannia, from arriving at Ocean Terminal to facilities on board. Please note that these statements have been updated to reflect our temporary entrance and Gift Shop.

Access Statement - PDF version

Access Statement - Word Document Version

AccessAble visited Britannia and their accessibility guide can be read here. 

ASSISTANCE DOGS
We welcome guide dogs, hearing dogs and other recognised assistance dogs.

WHEELCHAIR USERS
Britannia is classed as Category 1, the highest level for wheelchair access without assistance, by VisitScotland. The tour is highly accessible for wheelchair users with lifts and ramps throughout. In order to enjoy the whole tour, wheelchairs should be no wider than 670mm.*

There is free parking in Ocean Terminal's car park. Our entrance is currently on the Ground Floor of Ocean Terminal. To access Britannia, you will need to go into the mall, to the far end of the Shopping Centre and use the internal lift to go down to the Ground Floor. It is not possible to directly access the Ground Floor of Ocean Terminal using the Car Park's lifts. For this reason, it is best to park on Levels C or E as they have access into the Shopping Centre where you can then use the lift at the far end, inside the mall.  

*Please note: the Britannia tour is not suitable for Shopmobility electric wheelchairs. The length of a mobility scooter must also be taken into consideration due to the nature of the ship and the tight corridors. At the ticket desk they can confirm whether it will be possible to visit in your mobility scooter, with five wheelchairs available as alternatives. The Royal Deck Tearoom is only accessible to wheelchairs no wider than 670mm, as it can only be accessed via the original on board lift. 

PEOPLE WITH REDUCED MOBILITY
Each of Britannia's decks is accessed via a shore-side lift tower and stairwell. All seats without ropes are there for you to use and enjoy your audio tour. Wheelchairs can be hired free of charge at our ticket desk, just ask a member of staff on arrival.

ACCESS FOR BUGGIES
Buggies are welcomed on board Britannia. All but the widest double buggies will have full access to the Britannia tour (max width 670mm). We have baby changing facilities on board. There are also dedicated parent and child parking bays on level E of the car park.

PEOPLE WHO ARE VISUALLY IMPAIRED
We have an audio handset tour in English for those who are visually impaired. It has additional explanations on the layout of the Royal Yacht. This audio tour can be requested at the Handset Desk before you step on board Britannia.

We also have the tour script available in English Braille. Guide dogs are welcomed on board.

PEOPLE WHO ARE HEARING IMPAIRED
We have tablets available with the Britannia tour in British and American Sign Language. We also have a printed version of our English language tour - please request this at the Handset Desk before you step on board Britannia. Our audio handsets have adjustable volume control, so you may wish to also take the handset tour. We also welcome hearing dogs.

PEOPLE WITH LEARNING DISABILITIES
We have an audio handset tour in ‘Basic English’ for visitors with learning disabilities. Visitors whose first language is not English may also find this tour useful.

PEOPLE WITH DEMENTIA
Britannia’s staff are dementia-friendly trained and we offer regular seating along the tour route. We are also featured on the BrightCare Edinburgh map.

Read Simply Emma's blog post to learn about her great accessible visit to Britannia.

We have been featured in Age UK's Most Accessible Attractions in the UK. Read more.

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