Our Promise To You - Our Safety Measures


When you visit, you can be confident that we are
fully adhering to all the published guidelines, and more, as our standards are already incredibly high, and carried out with passion and precision by our dedicated staff.  

The safety of you and our staff is our overriding priority. Our plan has been created so that it's flexible and we're ready to adapt it if the need arises.

Be assured that everything will be taken care of, so all you have to do is have a great day out! 

We will be keeping you safe on board by:   

  • Timed tickets. 
  • Reduced capacity. 
  • Screens at Reception desks, till and tour instruction points. 
  • Card payments only. 
  • Audio tour available on mobile phones. 
  • Enhanced cleaning of handsets. 
  • Free headphones for handsets. 
  • One-way system on board. 
  • Enhanced cleaning schedule.  
  • Hand sanitiser stations for visitors.
  • All visitors entering the visitor attraction should wear a face mask except for the exemptions as stated by the Scottish Government.

You can help us by: 

  • Wash your hands after using the facilities. 
  • Use the hand sanitisers at every opportunity.  

Royal Deck Tea Room:

  • Card payments preferred.
  • Between sittings tables and chairs are thoroughly cleaned. 
  • Hand sanitiser stations for customers. 

Our Shop: 

  • Screens at tills. 
  • Baskets sanitised after each use and washed at the end of the day. 
  • Hand sanitiser stations for visitors.
  • All visitors entering the shop should wear a face mask except for the exemptions as stated by the Scottish Government.
  • Card payments preferred.

Please read our risk assessment here.