Our Promise To You - Our Safety Measures

When you visit, you can be confident that we are fully adhering to all the published guidelines, and more, as our standards are already incredibly high, and carried out with passion and precision by our dedicated staff.  

The safety of you and our staff is our overriding priority. Our plan has been created so that it's flexible and we're ready to adapt it if the need arises.

Be assured that everything will be taken care of, so all you have to do is have a great day out! 

We will be keeping you safe on board by:   

  • Timed tickets.
  • Screens at Reception desks, till and tour instruction points. 
  • Card payments preferred. 
  • Audio tour available on mobile phones. 
  • Cleaning of handsets after each use. 
  • Free headphones for handsets. 
  • One-way system on board. 
  • Daily cleaning schedule.  
  • Hand sanitiser stations for visitors and staff throughout the attraction.

You can help us by: 

  • Washing your hands after using the facilities. 
  • Using the hand sanitisers at every opportunity.
  • The continued wearing of face coverings is appreciated.

Royal Deck Tea Room:

  • Card payments preferred.
  • Between sittings tables are thoroughly cleaned. 
  • Hand sanitiser stations for customers. 

Our Shop: 

  • Screens at tills. 
  • Hand sanitiser stations for visitors.
  • Card payments preferred.

Please read our risk assessment here.